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Director, CX Analytics & Service Insights
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-29
Listing for:
HealthEquity, Inc.
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
Data Analyst, Data Science Manager, Data Engineering
Job Description & How to Apply Below
Health Equity, Inc. is seeking a Director of CX Analytics & Reporting to lead the analytics and enterprise reporting for the Service organization. You will translate business priorities into measurable outcomes, oversee a skilled team, and partner with Data Engineering, Data Governance, and Data Science to scale analytic assets.
You will guide analysts on SQL, Python, Databricks notebooks, and dashboard logic, while driving adoption, quality, and business impact across member experience metrics.
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