More jobs:
Service Desk Associate: First-Line IT Support & Enablement
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-29
Listing for:
Percona
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Percona is seeking a Service Desk Agent to be the frontline for IT support, handling tickets and chats with a strong focus on incident management and service requests. You will work with IT Operations, Security Operations, Compliance, and Privacy Legal to improve processes and staff experience.
Responsibilities include Level 1 triage, basic tasks, and on-boarding/off-boarding for staff and contractors, with training for new hires on Service Desk processes.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×