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Senior IT Service Management Lead | ITIL 4 & ITSM Expert

Job in Washington, District of Columbia, 20022, USA
Listing for: Koniag Government Services
Full Time position
Listed on 2026-08-29
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, IT Support, Systems Analyst
Salary/Wage Range or Industry Benchmark: 140000 - 190000 USD Yearly USD 140000.00 190000.00 YEAR
Job Description & How to Apply Below

Koniag IT Systems, LLC a Koniag Government Services company, is seeking a Service Management Lead to support enterprise ITSM for a federal client in Washington, DC. The position is hybrid, requires 3 days onsite and the ability to obtain a Public Trust.

You will own incident, problem, change, and knowledge management, aligning ITIL 4 with Agile delivery, and drive continual service improvement in a large 24x7 federal IT environment with geographically distributed teams.

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Position Requirements
10+ Years work experience
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