Post Tracking Systems Support Analyst

Mayvin is seeking an experienced Post Tracking Support Analyst to support the Department of Homeland Security (DHS) Federal Protective Service. This position will provide analytical, operation, and technical support for the DHS FPS Post Tracking System. This position is mission critical and will support the Government through project coordination, preparing reports and presentations as well as data analysis and assisting the Government with special projects.

The right candidate will be highly organized, an excellent communicator and problem solver who thrives in a fast-paced environment.

Must be a U.S. Citizen.

Must be able to undergo and pass a background investigation.

Responsibilities:

Support liaison activities with internal and external stakeholders to identify and resolve programming issues, nuisance alarms, and physical security system concern

Review and recommend improvements to policies, procedures, and standards related to physical security systems

Develop and maintain procedures supporting the collection, validation, analysis, and reporting of data within the PTSConduct in-depth reviews of regionally supplied data to ensure data quality, consistency, and compliance

Coordinate data integrity reviews and prepare status reporting presentations

Coordinate O&M efforts with the Information Technology Division (ITD) and PTS contractor

Provide guidance on the implementation, setup, and configuration of PTS Onsite Handheld Devices (OHDs)
Develop written guidance, training materials, and implementation documentation for PTS OHDs and Microsoft Intun Statistical reporting and trend analysis using Post Tracking System data

Help Desk issue tracking, monitor Service Now trends, and coordinate responses with Headquarters and regional personnel

Validate information contained within PTS and develop data-driven reports utilizing system reporting functions

Gather and document requirements for Post Order Templates within PTSAssist in preparing law enforcement and protective security information briefings for stakeholders

Prepare reports, executive briefings, presentations, and other project documentation supporting program objectives

Required Qualifications:

Bachelor's degree

Minimum of 8 years of project, program management, or related professional experience

Minimum of 5 years conducting analytical and support activities related to information systems, operations, or program support

Experience analyzing data and preparing reports, dashboards, or executive briefings

Strong analytical, organizational, and problem-solving skills

Ability to coordinate activities across multiple stakeholders and organizational components

Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Access

Preferred Qualifications:

Federal government information systems or operational support programs

Service

Now or other enterprise ticketing systems

Microsoft Intune deployments or mobile device management

Developing SOPs, user guides, or training documentation

Satistical reporting and trend analysis

Physical security systems and/or facility operations

About Mayvin Mayvin is more than a workplace—it’s a community built on innovation, ingenuity, and impact. Enjoy outstanding benefits and amenities, a truly supportive work environment, and continuous opportunities for professional growth. Your contributions are recognized and rewarded, and—most importantly—your voice matters. Here, you're treated with the dignity and respect you deserve.

Mayvin is proud to support the national security mission of the United States through exceptional service to the Departments of Defense, Homeland Security, and Justice. Join us in solving the nation's toughest challenges—because at Mayvin, #People Matter and it's time to #Reimagine Your Mission .
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