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Onsite Tier I Help Desk Analyst — Senate IT Support

Job in Washington, District of Columbia, 20022, USA
Listing for: KeenLogic
Full Time position
Listed on 2026-08-29
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 45000 - 70000 USD Yearly USD 45000.00 70000.00 YEAR
Job Description & How to Apply Below

Keen Logic is hiring a Tier I Help Desk Agent to support the United States Senate on a long-term, six-year program. This on-site role will handle frontline IT issues for Senate offices, troubleshoot software and hardware, and document steps taken while ensuring security policies are followed.

The successful candidate will have 3+ years of IT support experience, strong customer service skills, and the ability to obtain Senate access.

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