Program Manager

Koniag IT Systems, LLC a Koniag Government Services company, is seeking a Program Manager to support KITS and our government customer Washington, DC. This position requires the candidate to be able to obtain a Public Trust.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Koniag IT Systems,a Koniag Government Services company, is seeking an experienced

Program Managerto lead a comprehensive enterprise IT operations and support engagement for a federal customer This critical role serves as the single accountable interface to the Government's Contracting Officer's Representative (COR) and Contracting Officer, providing disciplined program management, governance, and Agile delivery leadership across a geographically distributed, 24x7 enterprise IT environment.

The Program Manager will oversee a broad portfolio of integrated IT services including enterprise Network Operations Center (NOC) operations, multi-tier Help Desk/Service Desk support, network engineering, Microsoft infrastructure administration, AI/Perplexity integration, infrastructure and platform operations, enterprise application support, IT service management, and automation and analytics capabilities. This engagement is structured around an Agile, Sprint delivery model and requires a leader who can seamlessly integrate continuous 24x7 operational obligations with an Agile planning and prioritization cadence.

The ideal candidate is a seasoned federal IT program management professional with a demonstrated record of leading enterprise-scale, multi-functional IT operations programs, managing diverse cross-functional teams, and delivering measurable service improvements in a complex federal environment.

This position requires the ability to obtain and maintain a background investigation, HSPD-12 PIV credentials, and applicable IT access authorizations prior to performing work. This position may be performed at customer Headquarters in Washington DC.

The Program Manager serves as the senior leader and primary contractor point of contact for all aspects of program execution, governance, staffing, quality assurance, and stakeholder engagement. This individual is accountable for the successful delivery of all functional area objectives, contractual deliverables, service level commitments, and Sprint-based level-of-effort obligations. The Program Manager leads the Contractor Program Office and provides overarching direction to all functional leads and technical teams operating under this engagement.

• Serve as the single accountable interface to the COR and Contracting Officer for all matters related to program performance, staffing, deliverables, risk, and compliance.
• Provide executive-level program oversight across all thirteen functional areas, ensuring integrated, coordinated delivery that meets Government objectives for availability, user support, engineering, service management, and continual improvement.
• Develop, maintain, and execute the Program Management Plan and Agile Delivery and Staffing Plan, ensuring alignment with Government priorities and contractual requirements throughout the period of performance.
• Lead post-award kickoff meeting planning, coordination, and execution, including development and delivery of the Post Award Meeting Agenda and Post Award Meeting Minutes.
• Oversee the development and timely submission of all contractual deliverables, including Sprint Plans, Sprint Review Reports, Sprint Retrospectives, Monthly Status and Performance Reports, service-level/ITSM metrics dashboards, risk and issues registers, the Quality Control Plan, Transition-In Plan, and Transition-Out Plan.
• Maintain a current, prioritized program risk and issues register, proactively identifying and mitigating risks to program performance, coverage continuity, and service level achievement.
• Ensure all program activities comply with applicable Federal statutes, regulations, Executive…