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Senior Dynamics 365 CCaaS & Omnichannel Specialist
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-30
Listing for:
GiGa-Ops Global Solutions
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
GiGa-Ops Global Solutions is seeking a Senior Dynamics 365 Contact Center Functional Consultant to lead customer engagements, design enterprise CCaaS and Omnichannel solutions, gather requirements, and configure Microsoft technologies for successful implementations.
You will translate business needs into scalable contact center capabilities, collaborate with solution architects, and leverage Power Platform and Copilot to enhance agent productivity and customer journeys across channels.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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