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Jira Service Management Engineer - ITSM Automation
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-30
Listing for:
United States Digital Space LLC
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Specialist, IT Consultant
Job Description & How to Apply Below
Alter Domus is seeking a Jira Configuration Engineer to implement and configure Jira Service Management workflows, service catalogs, automation rules, and reporting capabilities to support ITSM operations.
You will configure Jira Service Management projects, issue types, request types, and workflows, build the service portal and request catalog, and implement SLA policies and escalation workflows for efficient service delivery.
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