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Service Desk Analyst — Law Firm IT Support; Mon–Fri, DC)
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-30
Listing for:
The Ford Agency
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
The Ford Agency is actively recruiting a Service Desk Analyst to join a top DC law firm. The role provides end user support for onsite and remote users with a focus on customer service.
This is an excellent opportunity for an IT professional with at least 1 year of help desk experience to work Monday - Friday, 11am - 7pm onsite in the DC office. Responsibilities include supporting Windows and 365, troubleshooting user needs, collaborating with the IT team, and performing QA testing on hardware
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