Infrastructure Manager in NORTH Waltham, Massachusetts

Infrastructure Coordinator

Location:

Boston MA 02120

Duration: 12 months Contract

The Infrastructure Coordinator is responsible for complete execution of all network and telecommunication projects from initiation to closure.

This position will define initial project scope and resources both internal to NU and external vendor resources, milestones and deadlines in coordination with the functional areas, Information Services technical groups as well as external vendors. The IPM will develop and initiate request for proposals to vendors in a process oriented and repeatable environment working closely with technical colleagues. The IPM will manage all submitted vendor RFPs and award vendor contracts to ensure successful and quality implementation of network and telecommunication projects based on specific standards and best practices and design specifications.

The IPM directs external vendors on execution of design specifications, implementation and successful deployment of network and telecommunications technologies. This includes working internally with the facilities department, academic and administrative departments on renovations and new construction of network and telecommunications requirements. Also included would be technology refresh and implementation of new technologies. This individual will also educate external vendors on University standards, quality of service and best practices and documentation standards.

This individual is responsible for multiple projects at any one given time. To ensure that essential services are provided to the university community, the employee will be required to work outside regular working hours and on some university holidays.

Qualifications:

Provide the minimum education, experience, and skills required to perform the job successfully.

• Bachelor's degree in Computer Science or related field is preferred. Higher Education experience is a plus.

• Progressive work experience in network infrastructure, structured cable, with strong project management and troubleshooting; hands-on experience.

• Minimum of 5 years technical project management experience.

• Current RCDD desired, Inactive RCDD or RCDD LAN Specialist, Installer, Technician required.

• Demonstrated strong written and verbal communication skills.

• Excellent problem solving and decision-making skills.

• Familiarity with blueprints, construction documentation and Auto Cad.

• Proven ability to document. Attention to detail essential.

• Demonstrated ability to manage resources against priority projects, develop and manage project and implementation plans, and identify and fill resource gaps with internal and external resources.

• Comprehensive knowledge of BCSI Standards.

• Any combination of the following is a plus, though not required:

o Construction or related field experience.

o Extensive knowledge of cabling structures including fiber optic, copper, and coaxial.

o Manufacturer certified by Ortronics.

o Cable and or Systems experience with: CATV, CCTV, LAN, VOIP, and Audio Video.

o McCormick estimating system or similar system experience.

o ITIL and PMP certifications.

o Licensed electrician.

Key Responsibilities & Accountabilities:

Identify all key responsibilities (maximum of
5) required of the job in 3-4 sentences and indicate the typical amount of time required for each responsibility. Total percent of time must equal 100%.

Responsibility:
Management and coordination of Cabling Infrastructure Initiatives and Vendors

Percent of Time: 60% of total time

Project Management:
Helps define initial project scope and resources needed. Works with IT specialists, IT management and business unit staff ensuring necessary resources including staff remain committed to the project. Monitors the overall execution of a project from initiation to project closure. These responsibilities include: overall coordination, status reporting and assuring success as measured by on-time delivery, within budget allocation, meeting quality standards and customer satisfaction requirements of technology related projects.

Performs risk evaluations across projects in order to ensure the client knows the difference between what is asked for and what is possible, given time, materials and resources. Facilitates the resolution of issues and escalates to owning manager as required and senior management if necessary. Submits change requests for proposed project and service changes. A critical component is the need to identify related or interfacing projects and initiatives to ensure integration of project to support joint business needs.

30% of Total Time

Standards Development & Enforcement:
Mentors teams and individuals in the execution of various processes, tools and artifact generation in support of adoption of project management best practices. Monitors and reports on teams' adherence to process. Proactively identifies, communicates and implements process improvements to enhance overall effectiveness 10% of Total Time