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Federal IT Service Delivery Lead; Tier 1
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-30
Listing for:
NORTH STONE LLC
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Diné Development Corporation (DDC) seeks a Service Delivery Manager to lead the federal IT support program, guiding a small team and coordinating with Government stakeholders to ensure consistent, high-quality IT service delivery across multiple sites.
You will monitor SLAs, drive continuous improvement, manage assets, and oversee incident/problem management within Service Now ITSM, aligning with ITIL practices and program objectives.
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