IT Helpdesk Specialist - 1st Line Support
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-30
Listing for:
ADP, Inc.
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
ADP, Inc. in Washington, DC is seeking a Helpdesk Specialist to provide first-line IT support for ENRD staff. The role requires handling calls and emails, resolving common issues, and guiding users through Baseline applications on ENRD computers.
The position focuses on quick, accurate problem solving, remote assistance, and collaboration with Level 2 when needed, including printer and device support.
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