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Help Desk Level 1 Analyst — Secret Clearance
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-30
Listing for:
Sandtechsolutions
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Sandoval Technology Solutions LLC is seeking a Help Desk Level 1 professional with a DoD Secret clearance to provide end-user support for hardware, software, and network issues. You will respond to tickets, diagnose problems, and ensure timely resolutions within a dynamic IT environment.
The role emphasizes strong communication skills, basic networking, and the ability to document all actions in the ticketing system while maintaining user guides and knowledge bases for ongoing support.
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