Quality Assurance Analyst

Quality Assurance Analyst

Remote - Public Trust clearance required

M9 Solutions is dedicated to providing IT services and solutions to the Federal Government by mobilizing the right people, skills, clearance levels, and technologies to help organizations that desire improved performance and modern, sustainable change. M9 has provided quality IT services and support to more than 30 Federal Agencies and multiple commercial customers nationwide. Our capabilities include IT Talent Solutions, Data Delivery & Analytics, Cyber Security, Cloud Migration, Applications and Infrastructure, Software Development, and Finance & Accounting.

M9 Solutions is seeking a Quality Assurance Analyst to work remotely in support of a government contract for a client located in Washington, DC. An active Public Trust clearance is required.

Responsibilities

• Develop software requirement specification (SRS) documents to support functional requirements affecting the technical file specifications (Mail.dat and Mail.XML).
• Manage, update, and maintain all currently supported technical specifications and guides and develop new ones as necessary in support of new or revised functionality across systems.
• Customer Acceptance Testing (CAT) to provide support to review Technical Requirement Documents (TRD), develop and update test scripts, perform customer acceptance testing, perform production validation through smoke testing and functional testing, document testing outcomes and provide artifacts, provide TLSC documentation and Requirement Traceability Matrix (RTM).
• Provide expert personnel to meet with and participate in mail industry meetings/forums and Mailer Technical Advisory Committee (MTAC) work groups, task groups and user groups.
• Development of performance metrics to track and report status of Customer Acceptance Testing.
• Automated test script development.
• Develop training materials, Standard Operating Procedures (SOP) and guides as it relates to impacted applications.
• Other related duties as assigned.

Required Skills and Qualifications

• Work Authorization: US Citizenship is required.
• An active Public Trust level clearance is required.
• Minimum of 5-7 years of experience in technology or software development preferred.
• Experience eliciting and documenting business processes and requirements.
• Experience creating manual and automated test scripts, performing customer acceptance testing or user acceptance testing; documenting test results, and providing test artifacts.
• Experience performing production validation through smoke testing, regression testing, and functional testing; documenting test results, and providing test artifacts.
• Experience working with data files and formats such as CSV, XML, JSON, and relational databases.
• Experience with MS O365 tools: MS Excel, Word, Project, Visio, Access, Workflow.
• Experience with API Testing using tools like Postman, SoapUI, or similar.
• Experience with software test management using Agile and/or Waterfall methodology.
• Experience using automation tools.

Preferred Skills and Qualifications

• Software Testing certification is preferred.
• Mail.
  
  DAT and Mail.
  
  XML are fundamental to the electronic data exchange of mailing information.
  
  Experience with Mail.
  
  DAT and Mail.
  
  XML specification (highly desired but not required).
• Demonstrated experience with an automation testing tool using Artificial Intelligence (AI) or similar.
• Hands-on knowledge of scripting languages such as SQL, Java, Python.