Sr Principal Engineer
Job in
Washington, District of Columbia, 20024, USA
Listed on 2026-08-31
Listing for:
Samprasoft
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, Systems Analyst, IT Business Analyst
Job Description & How to Apply Below
Jira Service Management/ITSM SME
Responsible for the technical specification and implementation of Atlassian and or Jira Service Management product. Coordinate with Project Manager to plan roadmaps, sprints and releases on the ITSM Process Configuration ITSM Tool - Jira Service Management Customization. Service Desk & End User Support. ITSM Continual Service Improvement. Gap / Interdependency Analysis. Change Management. ITIL Framework. Service Catalog & Self Service. Project Management.
Risk Management. Business Process Improvement. Agile Methodology. Scrum Framework. Certified ITIL foundation/ Expert. System Development Life Cycle (SDLC)
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