Atlassian Platform Engineer
Listed on 2026-08-31
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IT/Tech
IT Business Analyst, IT Consultant, Systems Analyst, IT Specialist
Koniag Advisory and Business Solutions, LLC a Koniag Government Services company, is seeking a Atlassian Platform Engineer to support KABS and our government customer in Washington, DC. The position is hybrid, requires 1 day onsite. This position requires the candidate to be able to obtain a Public Trust.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Koniag Advisory and Business Solutions, a Koniag Government Services company, is seeking an Atlassian Platform Engineer to support the Digital Workplace workforce by configuring, integrating, and sustaining Atlassian tools used for Agile delivery, collaboration, knowledge management, and work tracking. The successful candidate will help teams use Jira, Confluence, Jira Service Management, automation, dashboards, and integrations in a secure, consistent, and supportable manner.
Work will be performed at the client's facility or customer approved remote locations during Eastern Time core business hours.
The Atlassian Platform Engineer will provide hands‑on platform configuration, support, automation, and integration services for Atlassian capabilities.
Principal responsibilities will include but are not limited to:
- Configure Jira projects, workflows, screens, fields, schemes, boards, filters, dashboards, automations, and Confluence spaces.
Support Jira Service Management setup, request types, queues, SLAs, knowledge integration, and service workflows as needed. - Implement approved platform standards, governance practices, naming conventions, permissions, and access controls.
- Troubleshoot user, workflow, automation, reporting, permissions, and integration issues.
- Support integration with CI/CD tools, Service Now, identity platforms, reporting tools, and collaboration systems.
- Assist with migration, cleanup, data quality, marketplace app configuration, and release/change management activities.
- Maintain configuration documentation, support procedures, and user guidance.
Education and Experience:
Required:
- Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related discipline, or equivalent work experience.
- 5+ years of experience supporting enterprise software platforms, collaboration tools, ALM tools, or workflow systems.
- 3+ years of hands‑on experience configuring Jira, Confluence, Jira Service Management, or comparable work management platforms.
- Atlassian administration certification or formal Atlassian training.
- Experience supporting federal government, Agile, Dev Sec Ops , or ITSM delivery environments.
- Experience with Jira Cloud, Confluence Cloud, Atlassian Access, or marketplace application administration.
Required Skills and
Competencies:
- Working knowledge of Jira and Confluence administration, including workflows, permissions, automation rules, dashboards, and space/project configuration.
- Ability to troubleshoot platform issues and explain configuration impacts to users and technical teams.
- Experience supporting governance, access control, documentation, and change management for enterprise platforms.
- Understanding of Agile delivery practices and how teams use Atlassian tools for backlog, sprint, release, and knowledge management.
- Strong customer service, documentation, and communication skills.
- Ability to obtain a Public Trust clearance.
Desired Skills and
Competencies:
- Experience with Jira Service Management, Assets, Advanced Roadmaps, Script Runner, Automation for Jira, or comparable marketplace apps.
- Familiarity with REST APIs, webhooks, scripting, reporting, or data export patterns.
- Knowledge of ITIL, SAFe, Dev Sec Ops , or release management practices.
- Experience supporting platform adoption, training, and user enablement.
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin…
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