Salesforce Lead Engineer; Certified Architect

Salesforce Lead Engineer (Certified Architect)

Anywhere in US (DC, MD, VA is preferred), United States | Posted on 08/14/2026

• City Anywhere in US (DC, MD, VA is preferred)
• Country United States

Brite Systems is a Salesforce Summit Partner delivering cloud, AI, and digital transformation solutions for public sector, healthcare, nonprofit, and commercial organizations. We specialize in Salesforce implementations, enterprise modernization, AWS cloud-native solutions, and AI-driven platforms that help organizations improve operational efficiency and service delivery. With a strong focus on innovation, collaboration, and customer success, Brite Systems continues to support organizations across the U.S. in building scalable and impactful technology solutions.

About Brite Systems

Brite Systems Inc. is a U.S.

-based, AI-led digital transformation company. Since
2006, we have helped government and nonprofit organizations modernize their technology, improve operations, and deliver better outcomes for the communities they serve.

Headquartered in Indianapolis, Brite brings together expertise across Salesforce, AWS,Mule Soft, AI, and our proprietary Enlite Accelerator to solve complex challenges and create meaningful impact.

AtBrite, you’ll be part of a collaborative, people-first team where innovation,continuous learning, and meaningful work come together. We’re proud to be recognized among Indiana’s fastest-growing companies, named to the Inc. 5000list of America’s fastest-growing private companies, and recognized as a Great Place to Work in Indiana for seven years.

Join Brite to build innovative technology, grow your career, and make a difference.

Job Description
The Salesforce Lead Engineer is the technical architect for the Engagement Layer, designing mission and constituent-facing capabilities on governed Snowflake data, including

Service Cloud, Agentforce Voice, and managed release engineering for contact-center and loan-servicing workflows.

Responsibilities

• Architect Service Cloud and Agentforce Voice solutions for client's contact-center andloan-servicing workflows.
• Own release engineering and environment management for the Salesforce engagement layer.
• Directand review the work of the Salesforce Engineer, ensuring designs align with the governed Snowflake data foundation.
• Support the Contact Center Intelligence use case: IVR and telephony data flowing through Service Cloud and Agentforce into Snowflake and Tableau.
• Participate in sprint planning and reviews, reporting progress on Task 5 deliverables tothe Engagement Lead and PM.
• Be available to support client interviews and technical discussions as needed.

Qualifications

• Bachelor'sdegree in Computer Science, Information Systems, or equivalent experience.
• 8+years of Salesforce development and architecture experience.
• Salesforce Certified Technical Architect, Application Architect, or System Architect credential required.
• Hands-on experience with Service Cloud and Agentforce (or comparable AI-enabled service automation).
• Experience integrating Salesforce with external data platforms such as Snowflake viaMuleSoft.

Work Type

Remote / Hybrid (mostly work remote with occasional in-person meetings)

Brite Systems is an Equal Employment Opportunity and Affiantve Action Employer.

Qualified applicants will receive consideration for employment without regardto race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.