More jobs:
Subscriber Success & Solutions Lead
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-09-01
Listing for:
Mercury Radio Arts
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Mercury Radio Arts is seeking a Customer Solutions Specialist for our Torch subscribers in Las Colinas, Texas. You will be the primary contact, providing prompt, patient support across phone, email, and chat, while coordinating with accounting and tech teams to resolve billing and platform issues.
The role requires a tech-savvy individual with strong communication skills, able to document interactions, spot trends, and contribute to ongoing improvements in a subscriber-based environment.
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