Change Management Engineer

LS Technologies, a Tetra Tech company, is seeking a highly skilled Change Management Engineer to support the planning, coordination, implementation, and governance of cloud infrastructure and application changes within the FAA enterprise environment. This position serves as a technical change management specialist responsible for ensuring cloud changes are properly engineered, documented, tested, authorized, implemented, and validated while minimizing operational risk to mission-critical FAA systems.

• Plan, coordinate, and execute cloud infrastructure and application changes across development, test, staging, and production environments.
• Manage the end-to-end change lifecycle, including change identification, impact assessment, technical review, approval, implementation, validation, and closure.
• Develop and maintain standardized Cloud Change Management processes, procedures, templates, workflows, and technical documentation.
• Evaluate proposed changes for technical dependencies, operational impacts, security implications, resource requirements, and potential mission impact.
• Coordinate changes across Cloud Engineering, Dev Ops, Cybersecurity, Network Engineering, Application Development, Operations, and FAA program stakeholders.
• Support Change Configuration Board (CCB) activities by preparing technical change packages, risk assessments, implementation plans, test results, rollback plans, and supporting documentation.
• Ensure changes comply with FAA policies, enterprise architecture standards, cybersecurity requirements, configuration management processes, and applicable Federal regulations.
• Develop detailed implementation, validation, and back-out/rollback plans for complex cloud changes.
• Establish and maintain change windows and coordinate implementation activities to minimize disruption to mission-critical systems.
• Monitor and validate changes after implementation to ensure systems, applications, security controls, and integrations remain operational.
• Support root-cause analysis for unsuccessful or emergency changes and identify corrective and preventive actions.
• Track change-related incidents, failed changes, emergency changes, and recurring changes to identify trends and opportunities for process improvement.
• Coordinate emergency and expedited changes while ensuring appropriate technical approvals, documentation, risk assessment, and post-implementation review.
• Maintain accurate configuration and change records within enterprise IT service management and configuration management systems.
• Support Configuration Management Database (CMDB) activities by ensuring cloud infrastructure components and configuration relationships are accurately represented.
• Work with engineering teams to establish standard, repeatable, and automated changes that reduce manual intervention and operational risk.
• Integrate change management practices into Dev Sec Ops  and CI/CD pipelines, ensuring infrastructure and application changes are appropriately governed without unnecessarily slowing development.
• Review Infrastructure as Code changes, including Terraform, Cloud Formation, Ansible, or similar technologies, to assess implementation impact and change risk.
• Establish automated controls and approval gates for infrastructure deployments and production changes.
• Support version control and peer-review processes for cloud configuration and Infrastructure as Code repositories.
• Coordinate cloud changes involving AWS services, networking, identity and access management, security services, compute, storage, databases, containers, monitoring, and logging.
• Ensure cloud changes account for required cybersecurity controls, vulnerability remediation, security hardening, logging, monitoring, and compliance requirements.
• Support security-related changes involving services such as AWS Security Hub, Guard Duty, IAM, Cloud Trail, Config, and other enterprise security capabilities.
• Coordinate changes associated with cloud platform upgrades, operating system updates, security patches, application releases, infrastructure modernization, and technology migrations.
• Develop dashboards, metrics, and reports to measure change success rates, failed changes, emergency changes, change volume, implementation performance, and compliance.
• Identify opportunities to automate repetitive change management activities using scripting, APIs, Infrastructure as Code, and Dev Ops tooling.
• Participate in…