Voice & Video Engineer; Tier II

Voice And Video Technician

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace.

The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face.

Peraton provides a secure, worldwide, high-performance communications network comprised of real-time interactive applications operating over a dedicated IP backbone with secure services for complex national and worldwide executive-level communications. The company provides the O&M of the network infrastructure and its components, integration for development of hardware and software solutions, and task support for the delivery of system, network, software, and security solutions.

Peraton is looking for a Voice and Video Technician to support a contract onsite in Washington, DC. In this role, the Voice and Video Engineer will be responsible for configuring, managing, monitoring, and maintaining government Command and Control (C2) conference rooms and video-teleconferencing endpoints.

The Voice and Video Technician is responsible for but not limited to:

• Tier II phone support of reported customer incidents supporting network conference room video systems, desktop video systems, video conferencing systems, video gateways, and video control systems.
• Provide End User support, to include in-room and external network support with graphical user interface access and operability; troubleshooting, scheduling and administering video teleconferences.
• Conduct testing and configuration of existing hardware, including application of security controls, generation and application of security certificates, and specialized configuration testing for individual platforms.
• Perform patch and firmware upgrades of devices, break/fix support and daily operations and management support, including onsite assistance for special events.
• Testing and evaluation of video infrastructure equipment such as multi-controller units, meeting systems, video content servers, and video control systems.
• Testing and evaluation of video endpoint devices and associated peripherals.
• Documentation and reporting of all associated testing activities.
• Develop and provide training to end users on the various endpoint devices.

Required Qualifications:

• An active/current TS/SCI Security Clearance is required.
• Must be able to work shift schedule (Panama) supporting 24/7 operations.
• Bachelor's degree in an IT related field and 5+ years of related experience or a commensurate combination of education, training and experience, is required; four years of relevant experience in the above-cited duties may be substituted in lieu of a degree.
• A current 8140/8570 IAT Level II compliant certification.
• CCST Certification (IT Support or Networking).
• Strong understanding of VoIP and Video technologies (Avaya, Cisco, Tandburg, and/or Webex, etc.).

Details Target Salary Range: $104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement:
Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at