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Portal Administrator Washington, DC
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-09-12
Listing for:
AAC
Full Time
position Listed on 2026-09-12
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
131 M Street NE, Washington, District of Columbia
Tracking Code26-018P
Position TypeFull-Time/Regular
Required ExperienceRequirements & Qualifications:
- Requires a high school diploma/GED and a minimum of four years of experience. Formal relevant technical training and/or further relevant education (AA or BS) are a plus and may be substituted for some experience requirements
- ITSM ticketing system experience required, Zendesk and Oracle Right Now experience is desired.
- Demonstrated ability to communicate orally and in writing.
- Must have a positive and patient customer service attitude.
- Must be able to work independently and within a team.
- Must obtain an agency public trust suitability determination prior to start date.
- Experience supporting a small to mid-sized Federal agency enterprise is a plus.
- Relevant industry IT certifications are a plus.
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