Analyst, Quality Assurance

• Develop and establish quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product life cycles
• Create and execute test plans and scripts that will determine optimal application performance according to specifications
• Ensure existing test scripts are revised as applications are enhanced over time
• Work on cross-departmental teams to review user stories and UI/UX specifications to create thorough testing requirements
• Verify and revise quality assurance standards as needed
• Enforce and monitor adherence to quality standards
• Conduct sprint reviews/demos of new functionality to stakeholders
• Superior knowledge of the Software Development Project Life Cycle (Agile/Scrum)
• Ability to provide risk assessment during backlog refinement, sprint planning and development sessions
• Ensure that testing activities allow applications to meet business requirements and user stories, fulfill UI/UX specifications, and identify existing or potential issues
• Prepare and deliver reports, recommendations, or alternatives that address existing and potential problem areas in IT systems and projects across the organization
• Collaborate with software/systems personnel in application testing, such as system, unit, regression, load, stress, performance, and acceptance testing methods
• Make recommendations for improvement of applications to programmers and software developers or engineers
• Communicate test progress, test results, and other relevant information to scrum team, stakeholders, and management
• Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality
• Test any new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications
• Analyze formal test results to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws
• Participate in developing, distributing, and coordinating in-depth end-user reviews for modified and new systems or applications
• Cultivate and disseminate knowledge of quality assurance best practices
• Participate in the definition and maintenance of automated test plans and scripts
• Participate in planning and execution of stress and load testing of sites and features
• Explore opportunities to continuously improve quality assurance processes, procedures, and protocols
• Mentor and coach junior level quality assurance team members

• College diploma or university degree in software engineering, computer science, or business administration and/or 5 years equivalent work experience
• 4 years direct experience in overseeing the design, development, and implementation of quality assurance standards for software testing
• 2 years direct experience as a lead tester for major application integration and/or major application product release
• Strong knowledge of system testing best practices and methodologies
• Direct hands-on experience with ad hoc query programs, automated testing tools, and reporting software
• Excellent written and oral communication skills
• Excellent listening, presentation, and interpersonal skills with demonstrated ability to communicate ideas in both technical and user-friendly language
• Ability to integrate technical and quality assurance knowledge into existing work process environment
• Able to prioritize and execute tasks and ability to work in a team-oriented, collaborative and fast paced environment
• Results-oriented, product-focused, and an excellent ability to work with cross-functional teams.
• Excellent analytical and problem-solving abilities
• Experience with JIRA issue tracking software
• Keen attention to detail

At the American…