Systems Administrator

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Washington, DC, US

3 days ago Requisition

The Systems Engineer / Systems Administrator is responsible for the administration, maintenance, monitoring, and support of mission-critical Federal Aviation Administration (FAA) systems and infrastructure. This position provides technical expertise in Red Hat Enterprise Linux environments, network troubleshooting, system integration, and operational support of FAA Mission Support programs. The role ensures the availability, security, performance, and compliance of systems supporting National Airspace System (NAS) operations and FAA data exchange services.

The Systems Engineer works closely with engineering, cybersecurity, networking, and operations teams to support FAA systems and services, troubleshoot complex technical issues, implement system enhancements, and maintain operational readiness in accordance with FAA standards and requirements.

• Administer, configure, maintain, and monitor Red Hat Enterprise Linux (RHEL) 8.x servers supporting FAA Mission Support applications and services.
• Perform system maintenance, patch management, security updates, backups, and operating system upgrades while ensuring maximum system availability.
• Troubleshoot and resolve complex Red Hat Linux operating system, middleware, storage, and performance issues.
• Analyze system logs, diagnostic data, and application performance metrics to identify and resolve operational problems.
• Configure, monitor, and maintain system services utilizing communication protocols including AMQP and TCP/IP.
• Support deployment, integration, and maintenance of FAA mission support applications and associated infrastructure.
• Troubleshoot network connectivity, routing, firewall, and communication issues utilizing Cisco networking technologies and Wireshark packet analysis tools.
• Assist in diagnosing end-to-end system communications across enterprise and cloud-hosted environments.
• Support FAA data exchange initiatives and service-oriented architectures, including integration with FAA SWIM (System Wide Information Management) services.
• Assist with system engineering activities involving NAS Architecture, ERAM/ERA, STARS, and other FAA operational systems.
• Develop and maintain technical documentation, operational procedures, system configurations, and troubleshooting guides.
• Participate in incident response, root cause analysis, and problem management activities to support operational continuity.
• Monitor system health, availability, and performance using enterprise monitoring and management tools.
• Support cybersecurity compliance initiatives, including vulnerability remediation, system hardening, and audit activities.
• Collaborate with government customers, developers, network engineers, and cybersecurity personnel to support mission objectives.
• Assist with cloud-hosted solutions and infrastructure, including AWS-hosted environments and services where applicable.
• Participate in system upgrades, technology refreshes, testing activities, and deployment planning.
• Provide on-call support, maintenance support, and operational assistance during scheduled and unscheduled maintenance events.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline; or an equivalent combination of education and experience.
• Minimum of 5 years of experience administering enterprise Linux environments.
• Experience supporting mission-critical systems in government, aviation, defense, or other highly regulated environments preferred.
• Experience supporting FAA automation programs and knowledge of National Airspace System (NAS) systems preferred.

• Administration and maintenance of Red Hat Enterprise Linux 8.x systems.
• Linux user management, security, file systems, networking, storage, and performance tuning.
• Installation, configuration, patching, and troubleshooting of RHEL environments.
• Shell scripting and automation experience preferred.

• Strong analytical and troubleshooting skills.
• Experience diagnosing operating system, application, middleware, storage, and performance issues.
• Ability to interpret logs, system…