Program Manager; Hybrid

This position may be filled prior to the posted deadline.

Koniag Professional Services, LLC a Koniag Government Services company, is seeking a Program Manager to support KPS and our government customer in Washington, DC. The position is hybrid, requires 1 day onsite. This position requires the candidate to be able to obtain a Public Trust.

Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement.

Koniag Professional Services, a Koniag Government Services company, is seeking a Program Manager to support the CRM, Integration, and Platform Services workforce. This role will support CRM case management, customer engagement, workflow automation, data integration, reporting, and governed platform delivery while helping the customer deliver secure, reliable, accessible, and maintainable digital services. The successful candidate will define target architecture, technical standards, platform roadmaps, integration patterns, and governance decisions and will work closely with government stakeholders, architects, engineers, product owners, cybersecurity, operations, and business users to convert requirements into mission-aligned platform capabilities.

The Program Manager will be responsible for leading and delivering complex, cross-functional technology programs that support the organization’s strategic business objectives. This role provides program-level leadership across multiple projects platforms, ensuring initiatives are delivered on time, within budget, and in accordance with established quality, security, and governance standards. The Program Manager partners closely with business leaders, technology teams, vendors, and other stakeholders to define program objectives, establish priorities, manage dependencies and risks, and drive successful outcomes.

The ideal candidate is a strategic thinker and strong people leader who can translate business needs into actionable technology programs while maintaining a strong focus on execution and continuous improvement.

• Lead the planning, execution, and delivery of complex, enterprise-level IT programs involving multiple projects, teams, and stakeholders.
• Develop program charters, roadmaps, schedules, budgets, resource plans, milestones, and success criteria.
• Establish program governance, operating rhythms, reporting standards, and decision-making processes.
• Manage program-level risks, issues, dependencies, assumptions, and change requests.
• Partner with executive leadership and business stakeholders to establish priorities and ensure alignment with organizational strategy.
• Coordinate cross-functional teams across applications, infrastructure, cybersecurity, data, cloud, architecture, and other technology functions.
• Monitor program performance, including scope, schedule, budget, quality, resources, and key performance indicators.
• Provide clear and concise status reporting to senior leadership, steering committees, and other stakeholders.
• Identify opportunities to improve processes, technology capabilities, operational efficiency, and program delivery practices.
• Manage relationships with third-party vendors, consultants, and technology partners as required.
• Ensure programs adhere to organizational policies, IT governance, security requirements, compliance standards, and applicable regulatory requirements.
• Facilitate executive-level decision-making by clearly communicating options, impacts, risks, and recommendations.
• Lead organizational change and stakeholder adoption activities associated with major technology initiatives.
• Drive lessons learned and continuous improvement across the IT…