Lead Salesforce Technical Architect; Hybrid

Koniag Professional Services, LLC a Koniag Government Services company, is seeking a Lead Salesforce Technical Architect to support KPS and our government customer in Washington, DC.

The position is hybrid, requires 1 day onsite. This position requires the candidate to be able to obtain a Public Trust.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Koniag Professional Services, a Koniag Government Services company, is seeking a Lead Salesforce Technical Architect to support the CRM, Integration, and Platform Services workforce. This role will support CRM case management, customer engagement, workflow automation, data integration, reporting, and governed platform delivery while helping the customer deliver secure, reliable, accessible, and maintainable digital services. The successful candidate will define target architecture, technical standards, platform roadmaps, integration patterns, and governance decisions and will work closely with government stakeholders, architects, engineers, product owners, cybersecurity, operations, and business users to convert requirements into mission-aligned platform capabilities.

The Lead Salesforce Technical Architect will provide senior architecture or technical leadership support for Salesforce capabilities within the CRM, Integration, and Platform Services environment.

• Design, configure, develop, integrate, test, document, and sustain Salesforce capabilities using Sales Cloud, Service Cloud, Experience Cloud, Omni Studio, Flow, Apex, Lightning Web Components, APIs, Dev Ops Center, and Salesforce integration patterns.
• Support CRM data models, sharing models, role hierarchies, automation, Lightning experiences, integrations, reporting, and environment management.
• Translate business, mission, security, accessibility, and operational requirements into practical technical solutions.
• Support platform architecture, backlog refinement, implementation planning, release readiness, and production transition activities.
• Develop reusable patterns, configuration standards, automation, documentation, and support procedures that reduce delivery and sustainment risk.
• Troubleshoot complex issues across platform configuration, code, data, APIs, identity, security, performance, and user experience.
• Collaborate with cybersecurity, privacy, data, infrastructure, QA, and change management teams to align delivery with federal operating expectations.
• Maintain clear technical documentation, design decisions, implementation notes, test evidence, and operational runbooks.

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, Data Analytics, Cybersecurity, or a related discipline, or equivalent work experience.
• 8+ years of experience in senior architecture or technical leadership, preferably in complex enterprise or government environments.
• Hands-on experience with Salesforce implementation, configuration, development, integration, testing, or operations.
• Experience working with Agile delivery teams and translating stakeholder needs into maintainable technical outcomes.

• Salesforce Administrator, Platform Developer, Platform App Builder, Sales Cloud, Service Cloud, Experience Cloud, Sharing and Visibility Architect, Application Architect, System Architect, or CTA credential.
• Experience supporting federal government IT environments, Public Trust programs, or regulated enterprise delivery.
• Experience with Section 508, cybersecurity, auditability, data protection, and operational…