Executive IT Helpdesk Technician

Join a culture of empowerment and connectivity.

Learn the skills you need to accelerate your career.

Discover benefits that your life and work.

Build mission-ready tech that protects the nation.

Provide in-depth support and lead problem-solving and implementation efforts for specific technology products or applications for Senior Navy Offi cia ls and Executives. Apply specific functional knowledge, including working or general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity. Work independently with some guidance and review or guide activities of more junior employees.

You Have:

3+ years of experience providing IT support directly to senior military and government offi cia ls

2+ years of experience with Navy Marine Corps Internet and Flank speed

Knowledge of the O365 and SharePoint Online environment

Ability to adapt to a fast-paced, evolving client environment

HS diploma or GED

Nice If You Have:

Experience with the DoD or Navy Staff

Experience with Micro sof t Office Products

Experience with IT Asset Management

Experience with Windows

Ability to assist in the creation of end-user guides and Standard Operating Procedures ( SOPs )

Possession of excellent verbal and written communication skills

Possession of excellent interpersonal skills to provide excellent customer service

CompTIA Security+ or DoD 8570 IAT Level II Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ;
Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs.

Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $53,000.00 to $ (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees.

This posting will close within 90 days from the Posting Date.

Executive IT Helpdesk Technician

The Opportunity:

Provide in-depth support and lead problem-solving and implementation efforts for specific technology products or applications for Senior Navy Offi cia ls and Executives. Apply specific functional knowledge, including working or general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity. Work independently with some guidance and review or guide activities of more junior employees.

You Have:

• 3+ years of experience providing IT support directly to senior military and government offi cia ls

• 2+ years of experience with Navy Marine Corps Internet and Flank speed

• Knowledge…