Senior Digital Platform Specialist Job Washington area,District of Columbia USA,IT/Tech

Monitor the intranet to ensure content remains timely, accurate, and aligned with firm standards
Follow up with department content owners when content is outdated
Support intranet site configuration, navigation, permissions, and user roles
Serve as the escalation point for intranet questions, support requests, and unresolved troubleshooting
Coach and mentor department content owners on maintaining and publishing intranet pages
Co-develop and maintain intranet governance standards
Recommend intranet structure, navigation, and taxonomy
Document procedures and manage site lifecycle, including archiving and retiring outdated content
Build custom web pages using HTML and UX best practices
Run website audits covering site health, broken links, page performance, accessibility, and content accuracy
Own resolution of identified website issues
Ensure timely website updates, working with external vendors as needed
Monitor website customizations for compliance with firm standards
Provide recommendations on SEO/AEO fundamentals, metadata, tagging, and performance reporting
Work with an external data compliance vendor on GDPR/CCPA/data privacy requirements
Contribute to larger website initiatives with cross-team stakeholders

Requirements

Experience working on an intranet platform, including permissions and publishing workflows
Experience maintaining and refining custom web pages using HTML and CSS, with familiarity in Java Script
Demonstrated ability to run website audits and translate findings into measurable improvements
Strong understanding of web accessibility standards (ADA, WCAG 2.1 AA)
Familiarity with SEO & AEO fundamentals, web analytics tools, and performance reporting
Proficiency with the Microsoft 365 ecosystem, including Teams, One Drive, and Power Platform
Strong organizational skills with the ability to manage multiple priorities and meet deadlines
Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences
Proactive in identifying issues and anticipating needs before they
* escalate*
Dedicated to producing detail-oriented work product while displaying grace under pressure
Ability to establish effective working relationships with personnel at diverse levels of the firm
6-8 years of experience supporting intranet platforms, corporate websites, or digital workplace environments
Strong background in SharePoint Online and hands-on HTML and UX work
Bachelor's degree in Marketing, Communications, Information Systems, Information Technology, Digital Media, or a related field, or equivalent combination of education and experience

Core Competencies

Demonstrates expertise in managing intranet platforms, including content governance, user roles, and compliance with web accessibility standards. Proficient in HTML, CSS, and SharePoint Online, with a strong focus on SEO fundamentals and effective communication across diverse teams.

Highest-signal resume keywords

Intranet Platform Management
HTML and CSS Proficiency
Web Accessibility Standards (ADA, WCAG 2.1 AA)
SEO and AEO Fundamentals
SharePoint Online Expertise

ATS Optimization Keywords Hard Skills

HTML
CSS
Java Script
Web Accessibility Standards
SEO Fundamentals
AEO Fundamentals
Website Audits
Content Management
Intranet Governance
Performance Reporting

Soft Skills

Organizational Skills
Verbal Communication
Written Communication
Proactive Problem Solving
Relationship Building

Industry Keywords

Intranet
Digital Workplace
Content Lifecycle Management
GDPR Compliance
CCPA Compliance

Tools & Technologies

Microsoft 365
SharePoint Online
Power Platform
Web Analytics Tools
Teams
One Drive