HSPD​/PIV Card Support Specialist

Location Washington, DC (On-site — USAGM Headquarters)

Employment Type Full-Time

Openings 2

Clearance Must be a U.S. Citizen, able to obtain and maintain federal national security/suitability eligibility (Public Trust anticipated; exact level determined by the sponsoring agency)

Contingency This position is contingent upon contract award to Bailey Information Technology, LLC

Location Washington, DC (On-site — USAGM Headquarters)
Employment Type Full-Time Openings 2 Clearance Must be a U.S. Citizen, able to obtain and maintain federal national security/suitability eligibility (Public Trust anticipated; exact level determined by the sponsoring agency)
Contingency This position is contingent upon contract award to Bailey Information Technology, LLC

Bailey Information Technology (BIT) is seeking HSPD-12 / PIV Card Support Specialists to manage credential issuance for a federal agency's Office of Security in Washington, DC. You'll own the full PIV/PIV-I card lifecycle — from identity proofing and enrollment through production, issuance, and eventual destruction — using the agency's identity management system. This is a strong fit for someone with hands‑on credentialing experience who thrives on process and accuracy.

• Review documentation to confirm eligibility for PIV/PIV-I credential issuance.
• Perform identity proofing and applicant enrollment.
• Produce federally compliant PIV/PIV-I cards using the agency's identity management system (IDMS).
• Document all credentialing actions accurately in the IDMS and related systems.
• Manage the full credential lifecycle, including reissuance, revocation, and destruction.
• Identify and resolve incomplete or inaccurate credentialing submissions.

• U.S. Citizenship and the ability to obtain and maintain federal national security/suitability eligibility.
• High school diploma or GED (minimum).
• Demonstrated experience issuing HSPD-12 compliant PIV cards, including identity proofing/enrollment and lifecycle management.
• Ability to learn and become proficient with an agency‑specific identity management system.
• High degree of accuracy, organization, and confidentiality when handling sensitive information.

• Direct experience with a federal agency identity management system.
• FIPS 201 / PIV issuance training or certification.

Competitive salary commensurate with experience, plus a comprehensive benefits package (health/dental/vision, PTO, 401(k)).