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Information Technology Generalist III; Mid

Job in Washington, District of Columbia, 20022, USA
Listing for: People Technology And Processes
Full Time position
Listed on 2026-09-18
Job specializations:
  • IT/Tech
    Systems Administrator, Cybersecurity
Salary/Wage Range or Industry Benchmark: 85000 - 99500 USD Yearly USD 85000.00 99500.00 YEAR
Job Description & How to Apply Below

Job Details

Job Location:

Washington D.C., DC 20376

Position Type:
Full Time Salary Range: $85,000.00 - $99,500.00 Salary

Title:

Information Technology Generalist III (Mid)

Clearance Type:
None

Responsibilities (including but not limited to):
  • Advanced technical support:
    Serve as a senior resource for Navy information systems, networks, and communication infrastructure; troubleshoot complex issues and implement system upgrades to improve availability, performance, and security.
  • Diagnostics & maintenance:
    Perform advanced diagnostics, repairs, and lifecycle maintenance on hardware and software across workstations, servers, and network devices; ensure timely patching and configuration baselines.
  • Network infrastructure:
    Support the management and sustainment of routers, switches, firewalls, wireless, and WAN/LAN components; assist with VLANs, routing, QoS, and monitoring tools.
  • Security operations:
    Assist in implementing network security measures (e.g., access controls, patch management, vulnerability remediation), support STIG compliance, and contribute to RMF documentation and Plan of Action & Milestones (POA&M) updates.
  • Server administration:
    Administer Windows and/or Linux server environments, Active Directory/Group Policy, DNS/DHCP, virtualization platforms (VMware/Hyper V), and backup/restore solutions.
  • Documentation:
    Develop and maintain technical documentation, diagrams, SOPs, and knowledge base articles; ensure configuration management and change control records are current.
  • Mentorship & collaboration:
    Mentor junior technicians, provide escalation support, and collaborate with cybersecurity, network, and application teams to drive system improvement initiatives.
  • Continuous improvement:
    Identify opportunities to streamline operations, enhance monitoring/alerting, and increase system resilience and compliance with Navy/DoD standards.
Qualifications

At least 4-10 years of progressive experience in IT support, advanced knowledge of computer hardware and software, strong networking skills, experience with server administration, relevant certifications (e.g., CompTIA Network+, Security+, Microsoft Certified Professional).

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