Production Engineer

Business Technology Integrators (BTI) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 25 years of experience delivering innovative and reliable IT and engineering solutions to the Federal Government. BTI supports mission-critical programs across defense and civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services.
Position Overview

The Production Engineer provides senior-level engineering and production support for the EEOC’s audiovisual (AV), video teleconferencing (VTC), live-event, executive communication, enterprise collaboration, and digital media environments. This position is responsible for ensuring the availability, reliability, and high-quality performance of specialized AV/VTC equipment and production technologies at EEOC headquarters and across dispersed field offices.

The ideal candidate will have at least ten years of experience supporting an enterprise environment comparable in size, scope, and complexity to the EEOC. The Production Engineer must possess advanced experience with live productions, video editing and post-production, video switching, audio mixing, digital signal processing, and enterprise AV/VTC systems.

• Provide technical engineering and production support for live events, executive communications, town halls, conferences, meetings, training sessions, broadcasts, and other agency-wide events.
• Configure, operate, maintain, and troubleshoot specialized AV, VTC, multimedia production, broadcasting, and collaboration equipment.
• Ensure reliable operation and consistent performance of AV and VTC technologies across EEOC headquarters and geographically dispersed field offices.
• Perform video editing and post-production using platforms such as Adobe Premiere Pro, Final Cut Pro, and Wonder share.
• Configure and operate professional video-switching equipment, including Blackmagic Design video switchers.
• Operate and support cameras, microphones, audio consoles, video processors, encoders, decoders, displays, projection systems, and related production equipment.
• Configure, operate, and troubleshoot audio-mixing systems and digital signal processors (DSPs).
• Perform pre-event testing and system validation to confirm that audio, video, lighting, presentation, streaming, recording, and conferencing technologies are fully operational.
• Provide real-time technical support during live and executive-level events, quickly identifying and resolving production or system issues.
• Support enterprise video conferencing and collaboration platforms and ensure interoperability with installed AV/VTC systems.
• Record, edit, encode, format, and distribute digital media content in accordance with EEOC requirements.
• Diagnose complex AV/VTC hardware, software, signal-flow, network-connectivity, and system-integration problems.
• Coordinate technical support for remote and hybrid events involving EEOC field offices, external participants, and multiple collaboration platforms.
• Monitor AV/VTC system performance and recommend improvements, upgrades, replacements, or corrective actions.
• Perform preventive maintenance, equipment testing, firmware updates, system configuration, and quality-control inspections.
• Maintain production schedules, technical diagrams, equipment inventories, configuration records, operating procedures, troubleshooting guides, and event-support documentation.
• Coordinate with EEOC personnel, vendors, technicians, and other stakeholders to support equipment installation, repairs, upgrades, and event requirements.
• Follow applicable federal security, accessibility, records-management, and information-technology policies and procedures.
• Provide technical guidance and knowledge transfer to…