Senior Business Intelligence Analyst - US Department of State

Description

The Senior Business Intelligence Analyst will support the PRM Enterprise System by gathering requirements, documenting business processes, supporting system enhancements, assisting with testing and validation, and helping ensure that PRiMES solutions meet stakeholder needs.

PRiMES is a Department of State enterprise platform used to manage project funding, partner information, program data, monitoring activities, financial plans, reporting, and data visualizations for the Bureau of Population, Refugees, and Migration and other Department users.

This role will work closely with stakeholders, developers, QA resources, data analysts, project managers, and Government personnel to translate business needs into clear requirements, user stories, test cases, documentation, reports, SOPs, training materials, and system improvement recommendations.

The ideal candidate will have strong business analysis experience, software testing experience, Agile/Scrum familiarity, excellent communication skills, and the ability to support both functional documentation and quality assurance activities in a federal enterprise application environment.

• Collaborate with stakeholders to gather, analyse, and document business requirements.
• Translate business needs into clear, actionable requirements, functional specifications, and user stories.
• Document business processes, process flows, system enhancement needs, and functional workflows.
• Coordinate with developers, testers, project managers, and Government stakeholders to ensure requirements are understood and accurately implemented.
• Support analysis of PRiMES modules, workflows, reports, dashboards, system enhancements, and user‑facing functionality.
• Identify gaps between current business processes and system functionality and recommend improvements.
• Support stakeholder interviews, working sessions, requirements reviews, and functional design discussions.

• Support business intelligence, reporting, and data visualisation activities within PRiMES.
• Assist stakeholders in identifying reporting needs, dashboard requirements, data fields, filters, and functional reporting expectations.
• Help document requirements for dashboards, reports, data extracts, and business intelligence products.
• Support validation of reports and visualisations to ensure data is accurate, properly formatted, and aligned with business needs.
• Work with data scientists, developers, and business users to ensure PRiMES supports programmatic, financial, monitoring, and project management reporting requirements.
• Assist with documentation and testing of Power BI, Tableau, or other business intelligence outputs if used by the project.

• Support system testing activities, including test planning, test case creation, test script development, test execution, and defect tracking.
• Conduct or support functional testing, regression testing, and user acceptance testing.
• Work with stakeholders to validate that delivered solutions meet business requirements.
• Document defects, issues, testing results, and validation outcomes in approved tracking tools.
• Support QA teams in test planning and validation activities.
• Coordinate with developers and stakeholders to ensure defects are understood, prioritised, corrected, and retested.
• Help ensure solutions meet business needs before release.

• Participate in Agile/Scrum activities throughout the development lifecycle.
• Lead or coordinate core Scrum ceremonies, including sprint planning, daily stand‑ups, sprint reviews, and retrospectives.
• Support backlog refinement, user story development, acceptance criteria definition, estimation…