Supervisory IT Specialist; Cloud Infrastructure

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Job Title Supervisory IT Specialist (Cloud Infrastructure)

We are seeking a Supervisory IT Specialist to lead the Enterprise Cloud Infrastructure Services (ECIS) team at a pivotal moment in the District’s technology modernization journey. ECIS is driving major improvements in how the District delivers infrastructure, including advancing Dev Ops practices, Infrastructure as Code, and platform reliability engineering, all aimed at providing agencies with faster, more resilient access to mission‑critical systems.

This role is responsible for the people, platforms, and roadmap supporting virtual servers, databases, backup and disaster recovery, Active Directory, and Platform‑as‑a‑Service capabilities that District agencies rely on daily. Reporting to the Associate Chief Technology Officer (ACTO) for Citywide Infrastructure Services, this position offers an opportunity to shape citywide infrastructure strategy, mentor a high‑impact engineering team, and deliver technology that supports residents, businesses, and visitors across Washington, DC.

Specifically, this position is located in the District of Columbia, Office of the Chief Technology Officer (OCTO), Citywide Infrastructure Services Division. OCTO's mission is to direct the strategy, deployment, and management of DC Government technology with an unwavering commitment to IT excellence, efficiency, and value for government, residents, businesses and visitors. The incumbent will serve as the Supervisory IT Specialist for DC Cloud, OCTO’s cloud infrastructure and platform engineering team.

DC Cloud is responsible for the design, implementation, and operational support of the District’s hybrid and multi-cloud environments, delivering core infrastructure services such as compute, storage, networking, mainframe, identity, observability, and automation platforms in support of 75+ DC Government agencies. DC Cloud enables agency self-service to mission-critical services through modern Dev Ops practices, infrastructure as code, and platform reliability engineering.

The team supports virtual servers, databases, load balancing, backup systems, Active Directory, disaster recovery, and platform-as-a-service capabilities.

Leads the strategic direction and execution of DC Cloud’s platform engineering and operations, including hybrid cloud infrastructure, container orchestration, Continuous Integration/Continuous Delivery/Deployment (CI/CD) pipelines, and infrastructure automation. Manages the DC Cloud staff of IT specialists [VA2.1]responsible for the delivery and support of core infrastructure services such as compute, storage, networking, identity, observability, and backup/disaster recovery. Oversees the design, deployment, and lifecycle management of cloud-native and on-prem platforms, ensuring high availability, performance, and security.

Develops operational budgets, strategic roadmaps, resource estimates, and performance metrics aligned with OCTO’s mission. Implements standardized management tracking and reporting tools to monitor program milestones and ensure timely delivery. Partners with stakeholders across OCTO and District agencies to define infrastructure and platform requirements, develop solutions, and manage projects to successful outcomes. Provides coaching, performance feedback, and career development support to DC Cloud staff.

Establishes governance frameworks, key performance indicators (KPIs), and operational runbooks to support platform reliability and service excellence. Manages vendor relationships, contract negotiations, and procurement activities in compliance with District regulations. Advocates for best practices in platform engineering, Dev Ops, and…