Director of Information Technology

IREX is a global solutions provider that partners with communities and institutions in the United States and around the world to cultivate leaders, expand access to education, and create economic opportunity. With deep expertise, a forward-looking vision, and world-class practices in AI for Education, Future-Ready Workforce, Higher Education Solutions, Leadership Development, and Online Safety, IREX delivers innovative and proven solutions that help people, institutions, and communities thrive in a rapidly changing world.

The Director of Information Technology serves as IREX’s senior operational and technical leader for Information Technology and as the designated deputy to the Chief Technology Officer for delegated operational and technical matters. The Director provides technical leadership across cloud and infrastructure, cybersecurity operations, enterprise applications and integrations, AI and automation, service delivery, and technology partners. The Director serves as IREX’s senior technical escalation point and is expected to work directly within technology platforms when needed.

As deputy to the CTO, the Director provides operational and technical continuity, independently resolves matters within delegated authority, and represents the technology function as delegated by the CTO.

We’re looking for our next team member – could it be you?

Range: $160,000 - $190,000

Technology Operations and Infrastructure

• Lead day-to-day technology operations and maintain a stable, secure, scalable, and cost-effective technology environment.
• Provide hands-on technical leadership for Microsoft 365, Azure, Entra , Intune, Microsoft Defender, networking, cloud infrastructure, endpoint management, and identity and access management.
• Serve as the senior technical escalation point for complex issues and participate directly in troubleshooting and resolution.
• Establish and maintain architecture, configuration, lifecycle, and operational standards in coordination with the CTO.
• Ensure technology platforms are appropriately monitored, maintained, patched, backed up, documented, and supported.
• Provide technical direction for IREX offices and programs operating across different countries and technology environments.
• Maintain and test appropriate business continuity, disaster recovery, system resilience, and technology recovery capabilities.

Enterprise Applications and Integration

• Lead the operational management and technical integration of IREX’s enterprise application portfolio, including ERP, HRIS, CRM, Microsoft 365, collaboration and knowledge platforms, and other business systems.
• Work with business owners to translate requirements into practical technical solutions, system improvements, and integration opportunities.
• Lead or participate directly in system implementation, configuration, integration, enhancement, migration, and troubleshooting.
• Use APIs, scripting, Power Platform, and other integration technologies to improve interoperability and reduce manual processes.
• Ensure enterprise applications have appropriate ownership, security, documentation, lifecycle management, integration, and support models.

AI, Automation and Agent Platforms

• Partner with the CTO to translate AI and automation priorities into practical technical solutions.
• Provide technical leadership for Microsoft Copilot, Copilot Studio, Power Platform, and related AI and automation capabilities.

Cybersecurity Operations and Technology Risk

• Implement, operate, and maintain technical security controls across identity and access management, endpoint security, vulnerability remediation, logging and monitoring, and configuration management.
• Provide technical oversight of cybersecurity vendors and managed security services,…