ICAM Transition Manager

Job Family:
Cyber Consulting.

Travel Required:

Up to 10%.

Clearance Required:

Active Top Secret (TS).

• Maintain and stabilize Okta Identity Governance (OIG) operations as the platform transitions into steady-state service.
• Manage provisioning and deprovisioning tasks, entitlement updates, and identity lifecycle events to support secure and efficient access governance.
• Monitor connector health, synchronization jobs, and identity attribute accuracy to ensure reliable system performance.
• Resolve workflow, provisioning, and governance exceptions, escalating issues as needed to maintain service continuity.
• Maintain runbooks, operations and maintenance (O&M) Standard Operating Procedures (SOP), and production documentation to support ongoing operations.
• Conduct governance audits, certification cycles, and role-model reviews to help ensure compliance and access integrity.
• Collaborate with stakeholders and technical teams to support issue resolution, process improvement, and operational readiness.

• Five (5)+ years of overall work experience.
• Experience supporting IT operations, identity platforms, or enterprise technology environments.
• Experience with identity governance, access management, provisioning, deprovisioning, and lifecycle administration.
• Experience monitoring workflows, connectors, sync jobs, and identity data quality.
• Ability to troubleshoot and resolve operational issues, exceptions, and production support incidents.
• Experience developing and maintaining runbooks, SOPs, and technical/operational documentation.
• Experience supporting audits, certifications, or governance review activities.
• Strong communication, collaboration, and stakeholder engagement skills.
• Ability to work on site in Washington, DC, 5 days per week.
• An ACTIVE and MAINTAINED "TOP SECRET" Federal or DoD clearance.
• US Citizenship is contractually required.

• Experience with Okta Identity Governance (OIG) or other identity governance and administration (IGA) platforms.
• Experience supporting steady-state operations in a cybersecurity or defense-related environment.
• Familiarity with role-model governance, access certification campaigns, and entitlement management processes.
• Experience with process improvement or operational stabilization efforts during technology transitions.
• Prior experience supporting change management, training, or end-user communications for enterprise system rollouts.

The annual salary range for this position is $-$. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

• Medical
• Rx
• Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care
• Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan Pay Down Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future.