Information Technology Internship; WPF

Wellspring Philanthropic Fund’s Information Technology Internship provides practical training in enterprise IT and knowledge management for philanthropic organizations. The internship offers an opportunity to become an integral member of an operations team supporting programmatic and grantmaking activities in human rights and social justice. Wellspring Philanthropic Fund will provide opportunities for learning and exposure to the operations side of philanthropy.

The intern will work directly with the IT team in a variety of IT and knowledge management–related activities, including hardware configuration and support, data governance, cloud-implementation projects, application and/or workflow development, staff training and project management. Also, the intern will participate in weekly meetings and attend events where he or she can build networking skills, learn about new technologies and report back on recommended solutions.

• Be open to and enthusiastic about a wide range of projects
• Help deploy new desktop, laptop and mobile devices
• Carry out research projects as agreed with IT team
• Perform administrative tasks as requested [e.g., updating inventory, organizing and updating technology hub on intranet, creating service-oriented architecture (SOA), recycling hardware]
• Present ideas for improving and streamlining IT processes
• Create and update resources on technology for staff and IT team
• Help develop and update IT architecture documents and standard operating procedures
• Design and develop custom business workflows and applications

• Ambitious student pursuing an associate’s or bachelor’s degree in, engineering, information systems, computer science, mathematics, or communications
• Able to operate effectively within a globally dispersed, complex and highly collaborative organization
• Basic knowledge of modern computer networking technologies
• Basic understanding of Windows, Office, iOS and cloud technologies
• Excellent problem solving skills
• Able to research a range of topics and synthesize information concisely in a written report
• Displays initiative and resourcefulness when addressing users’ issues
• Able to communicate technical information to nontechnical audience thoughtfully and effectively, and
• Able to handle confidential client information with complete discretion.
• Ability to lift computer equipment 30 lbs or less throughout the DC office expansion project (listed below)
• Understands and values social justice, including racial and gender equity as an organizational operating principle – and is committed to continued learning on issues related to race, gender, equity, diversity, and inclusion.

The above job description is meant to describe the general nature and level of work being performed; it is not to be construed as an exhaustive list of all responsibilities, duties and skills required. As needed from time to time, the intern may be required to perform duties outside of his or her normal responsibilities.

• Hourly part-time position ($18/hour)

(Wellspring internships offer an opportunity to):

• Learn first-hand how an IT department in a philanthropic organization functions
• Collaborate effectively in a team focused environment
• Work with industry leading security and cloud software solutions
• Acquire deeper understanding of the role philanthropic organizations play in promoting and advancing social justice and human rights
• Strengthen personal and professional skills in an exciting work environment
• Learn about best practices by attending webinars and online trainings
• Take the next step toward a successful and meaningful career
• Create a flexible schedule
• Participate in weekly lunch series featuring staff and expert outside speakers