SharePoint AI Developer

Overview

The Work

The Automation AI Developer will play a critical role in leveraging artificial intelligence technologies, including custom GPT and virtual assistants, to modernize and streamline processes within the Department.

ACTIVE SECRET CLEARANCE REQUIRED.

Key Responsibilities

• Stay current with Department AI initiatives, including State Chat (CoDrafter and customGPT), Northstar, Copilot, ORION, and AIRE.
• Research and evaluate new technologies to identify opportunities for innovation and process enhancement.
• Work across bureaus and departments to define technical requirements, identify priority use cases, and deploy effective solutions aligned with organizational needs.
• Ensure proficiency in evolving M365 and SharePoint capabilities and best practices, applying this knowledge to all deployments.
• Ensure all development and deployment activities comply with Department security, privacy, and responsible AI principles.
• Manage the health, configuration, security, and modernization of SharePoint farms, sites, and service applications.
• Serve as Tier 3 technical lead for troubleshooting, development, and migration projects between SharePoint versions (e.g., SharePoint 2007 to 2016).
• Design, test, and deploy SharePoint infrastructure solutions.
• Support office operations related to information flow and documentation.
• Develop and implement governance plans for SharePoint environments, including site provisioning processes and data retention policies.
• Introduce new features and innovations using Power Apps and Power Automate workflows to improve processes and productivity.
• The AI Developer must execute the full lifecycle development of customizable SharePoint agents (virtual assistants), including research, design, testing, deployment, and continuous improvement.
• Define chatbot scope, target users, and success metrics.
• Collaborate with stakeholders to determine requirements and priorities.
• Organize and configure relevant SharePoint content sources for reliable AI responses.
• Customize agent tone, response style, and conversation parameters to meet organizational requirements.
• Train agents with sample queries to ensure response validity and effectiveness.
• Conduct user acceptance testing and document results for refinements.
• Establish governance protocols for agent management, content updates, and responsible AI practices.
• Integrate authentication and permissions controls to maintain compliance with SharePoint security frameworks.
• Provide complete user documentation, quick guides, FAQs, and training materials.
• Conduct periodic user training sessions to aid in agent adoption and usage.
• Analyze feedback and usage data to refine agent performance and deploy updates.
• Other Duties as Assigned

Qualifications – Here’s What You Need

• IT
  
  Experience:
  
  A minimum of 8+ years in IT, with at least 4 years of specialized SharePoint design, development, and administration experience.
• Migration Expertise:
  
  Demonstrated experience in version migrations, including SharePoint 2007 to 2016.
• Cloud Applications:
  
  Familiarity with Office 365 and Google for Government tools.
• Secret Clearance is required.
• List & Site Management:
  
  Proficiency in custom list creation, form configuration, and comprehensive Site Settings navigation.
• Records Management:
  
  Implementation and governance of records management policies.
• Workflows:
  
  Expertise in out-of-the-box workflows and no-code workflow solutions, including reusable and site-specific workflows.
• Design:
  
  Hands-on experience with no-code design tools such as Publishing/Wiki pages, Master Pages, CSS, and page layouts.
• Web Parts:
  
  Advanced knowledge of all out-of-the-box web parts, including filters and connections.
• Deep expertise in SharePoint, including Designer tools and Info Path innovations.
• Profici…