SharePoint & Power Platform Analyst

This is a potential future position with JCTM pending contract award.

Modernizing how a federal organization manages information, communicates with its workforce, and uses data requires more than simply implementing new technology. It requires someone who can understand business requirements, improve existing processes, build intuitive digital solutions, and help users successfully adopt them. What if you could use your SharePoint, Microsoft Power Platform, project management, and communications experience to help the U.S. Coast Guard Civil Rights Directorate modernize the way it delivers mission support?

At JCTM we value knowledge, experience, integrity, and commitment. Joining our team means becoming part of an organization that empowers individuals, prioritizes ethical practices, and fosters a culture of collaboration and growth.

As a SharePoint & Power Platform Analyst with JCTM, you will provide technical, program management, and digital communications support to the U.S. Coast Guard Civil Rights Directorate. You will help modernize and sustain SharePoint sites, Microsoft Power Platform solutions, data collection tools, dashboards, and other web-based platforms while coordinating requirements, supporting stakeholders, and ensuring solutions are organized, accessible, and sustainable.

You will work in a highly collaborative environment supporting multiple initiatives simultaneously, including SharePoint modernization, Power BI and Power Platform applications, workflow improvements, communications products, website content, project tracking, and administrative support.

• Develop, implement, enhance, and transition to sustainment modernized SharePoint sites, portal sites, Microsoft Power Platform solutions, and related web-based platforms.
• Manage and configure SharePoint Online environments, including site collections, permissions, document libraries, lists, page content, navigation, and content organization.
• Evaluate existing SharePoint and digital platforms, gather stakeholder requirements, identify opportunities for improvement, and support implementation of approved recommendations.
• Support Microsoft Power BI dashboards and Power Platform applications used for data collection, reporting, visualization, workflow automation, and decision support.
• Identify and resolve SharePoint functionality, access, content-management, and performance issues and provide ongoing user support.
• Coordinate requirements and activities across multiple projects while applying initiative and project management principles.
• Manage complex assignments within established schedules and resource constraints and coordinate stakeholders necessary for successful task completion.
• Review work products for completeness, quality, accuracy, and adherence to customer requirements.
• Conduct detailed research and analysis of technical information and translate findings into recommendations and usable solutions.
• Read and interpret Government policies, regulations, procedures, and directives and apply those requirements to assigned activities.
• Develop walkthroughs, user guides, standard operating procedures, and knowledge-transfer materials that enable Government personnel to sustain implemented solutions.
• Create and incorporate graphics and visual communications using tools such as Adobe Creative Suite, including Photoshop and Illustrator, based on program-office requirements.
• Support digital and traditional communications products including webpages, articles, newsletters, emails, flyers, graphics, infographics, and other organizational communications.
• Support website content management and presentation across internal and external platforms.
• Track requirements, deliverables, actions, and milestones through completion and maintain awareness of real-time project status.
• Coordinate meetings, calendars, stakeholder communications, and other program-support activities.
• Communicate effectively, both orally and in writing, with technical personnel, program stakeholders, subject matter experts, and senior Government personnel.
• Help ensure applicable communications and digital deliverables meet Section 508 accessibility requirements.

Expand your expertise by working with cutting-edge technologies and methodologies, optimizing their application in a dynamic environment. You will work across technologies and platforms that may include Microsoft SharePoint Online, Microsoft 365, Power BI, Power Apps, Power…