AI-Powered Support Engineer – Client-Facing
Listed on 2026-09-22
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IT/Tech
HelpDesk/Support, AI Engineer (Applied/Software), IT Support, Technical Support
PolyAI is expanding its client support team to triage feature requests, faults, and day-to-day client needs with empathy and attention to detail. You will interface with leadership at global brands and use AI tooling to solve issues and enhance the product experience.
This hands-on role focuses on translating customer requests into AI prompts, diagnosing faults from live calls, and collaborating with services and customer success to upsell features.
We invite applications for the AI-Powered Support Engineer – Client-Facing position located in United States.
Join us at PolyAI as our next AI-Powered Support Engineer – Client-Facing in United States.
We are currently recruiting a AI-Powered Support Engineer – Client-Facing for our team in United States.
This is a genuine opening to take on the AI-Powered Support Engineer – Client-Facing role at PolyAI.
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