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Systems Lead - Scale AI & Automation

Job in Washington, District of Columbia, 20022, USA
Listing for: United States Digital Space LLC
Full Time position
Listed on 2026-09-22
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Support Systems Lead - Scale Support with AI & Automation

United States Digital Space LLC in NYC is seeking a Support Systems Lead to own and scale the tools our support team relies on. You’ll configure Zendesk, automate workflows, and ensure self-service and AI-driven support stay current as the product grows.

You’ll partner with Engineering and Operations to design entry points, routing, and integrations, spot bottlenecks, and drive migrations when platforms change.

For the Support Systems Lead
- Scale Support with AI & Automation position at United States Digital Space LLC, we are reviewing applications now.

The following opportunity is for a Support Systems Lead
- Scale Support with AI & Automation with United States Digital Space LLC.

Our group is growing, and we are hiring a Support Systems Lead
- Scale Support with AI & Automation in United States.

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