Senior Linux BMC TrueSight Server Automation Administrator Job Washington area,District of Columbia USA,IT/Tech

Leads administration and optimization of BMC True Sight Server Automation (TSSA) for Linux, including automated provisioning, patching, and configuration management.
Develops automation workflows to improve efficiency.
Performs Tier 2/3 troubleshooting, root cause analysis, and performance tuning.
Executes changes via ITSM processes while maintaining configuration accuracy, documentation, and compliance.
Supporting Deliverables: D-TEC-02 and D-TEC-01. D-TEC-03 and D-TEC-04. D-OM-01. D-ITSM-01 D-ITSM-02. D-TEC-06.
The role works in an enterprise hosting environment and requires practical capability in linux system administration; bmc truesight server automation (tssa).

What You Will Be Responsible For:

Leads administration and optimization of BMC True Sight Server Automation (TSSA) for Linux, including automated provisioning, patching, and configuration management.
Develops automation workflows to improve efficiency.
Performs Tier 2/3 troubleshooting, root cause analysis, and performance tuning. Executes changes via ITSM processes while maintaining configuration accuracy, documentation, and compliance.
Supporting Deliverables: D-TEC-02 and D-TEC-01. D-TEC-03 and D-TEC-04. D-OM-01. D-ITSM-01 D-ITSM-02. D-TEC-06.

Core Skills You Need on Day One:

BMC True Sight Server Automation (TSSA)
automated provisioning, patch management, and configuration management
scripting and automation workflows
performance tuning
large-scale infrastructure operations
and ITIL-aligned ITSM processes.

Roles and Responsibilities:

Leads administration and optimization of BMC True Sight Server Automation (TSSA) for Linux, including automated provisioning, patching, and configuration management. Develops automation workflows to improve efficiency. Performs Tier 2/3 troubleshooting, root cause analysis, and performance tuning. Executes changes via ITSM processes while maintaining configuration accuracy, documentation, and compliance. Supporting Deliverables: D-TEC-02 and D-TEC-01. D-TEC-03 and D-TEC-04. D-OM-01. D-ITSM-01 D-ITSM-02. D-TEC-06

How the Role Operates:

Provide Tier 2/3 operational support, troubleshoot complex issues, perform root cause analysis, and drive issues through resolution.
Use ITIL-aligned ITSM processes for incidents, changes, configuration tracking, approvals, and operational documentation.
Keep system/configuration records, technical documentation, status information, and implementation details accurate and current.
Monitor service/system performance, identify trends or risks, and take or recommend corrective action before issues affect service delivery.

What Success Looks Like:

Systems and services remain stable, supportable, documented, and compliant with operational standards.
Incidents and technical issues are diagnosed efficiently, root causes are addressed, and recurring problems are reduced.
Changes, patches, provisioning, maintenance, and onboarding activities are executed accurately through approved processes.

Deliverables You Will Support Your responsibility:

Provide accurate operational/technical inputs, maintain supporting records, and complete assigned sections or artifacts early enough for internal quality review and Government submission.

D-TEC-02 – Automation Scripts and Documentation: Develop and maintain automation code/scripts and supporting documentation in a Government-approved repository. Timing:
As developed.
D-TEC-01 – Engineering Design Document / Implementation Plan: Document architecture/design, test plans, and implementation steps for new services or significant modifications and support Change Management approval. Timing:
As required.
D-TEC-03 – Monthly System Performance & Availability Report: Provide system health, availability, SLA uptime, CPU/memory/storage trends, capacity forecasts, and…