Technical Support Specialist - First-Line Help Desk
Listed on 2026-09-24
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IT/Tech
Technical Support, HelpDesk/Support, IT Support, Systems Administrator
Netsmart is seeking a first-contact technical support specialist to resolve routine client issues, document interactions, and route complex cases for deeper analysis. The role includes using AI-enabled and automated support processes to improve workflows.
Ideal candidates will have strong technical aptitude, excellent communication skills, and experience documenting issues and resolutions. Some familiarity with healthcare workflows and CRM/ticketing systems is a plus.
This posting is for the Technical Support Specialist
- First-Line Help Desk role , based in United States.
The following role is for a Technical Support Specialist
- First-Line Help Desk with Socket.dev.
Our team is growing, and we are hiring a Technical Support Specialist
- First-Line Help Desk in United States.
This role is for the Technical Support Specialist
- First-Line Help Desk role .
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