Mission-Critical Service Desk Specialist; Tier 1
Listed on 2026-09-24
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IT/Tech
HelpDesk/Support, IT Support
Leidos is seeking qualified professionals to support the TSA FOCUS Program. The Service Desk Support role handles first-line technical and customer support via multiple channels, documents activities, and escalates as needed.
Responsibilities include triaging incidents, providing Tier 1 troubleshooting, and maintaining accurate ticket records to meet SLA targets. Security clearances and suitability are required.
We are seeking a motivated Mission-Critical Service Desk Specialist (Tier
1) to join Leidos in United States.
Learn more about the Mission-Critical Service Desk Specialist (Tier
1) role in the description above.
We appreciate your interest in this position.
Join Leidos and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Mission-Critical Service Desk Specialist (Tier
1) role at Leidos, based in United States.
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