DevOps Engineer

About NFF

Since 1996, Networking For Future, Inc. (NFF) has been engineering the backbone of mission-critical systems for government and enterprise clients. With headquarters in Washington, DC, we provide expert technology consulting and design-build solutions that solve complex challenges and deliver measurable real-world results.

NFF is an ISO 27001:2022 and ISO 9001:2015 certified company. Our expertise includes solutions for Artificial Intelligence Enablement, Data Center & Cloud, Intelligent Networks, Secure, Connected IoT Technologies, Professional and Managed Services, Workforce Solutions and Zero Trust Strategies.

NFF leverages a strategic portfolio of over 200 industry-leading technology brands to deliver precisely tailored solutions that align with each client's unique requirements and mission objectives.

NFF is a Cisco Gold Integrator Partner, Splunk Partner, Arista Partner, Cohesity Partner, Apptega Partner, Net App Gold Partner, VMware Enterprise Partner, Alloterra Labs Partner, Axis Communications Partner, Asimily Partner, Signify Partner, Rapid7 Partner, Foresite Partner, Arctic Wolf Partner, Microsoft Certified Silver Partner, and Dell Solution Provider Partner.

NFF also holds GSA Schedule 47

QTCA
21D0047 and many other government contract vehicles.

The Dev Ops Engineer (specifically Jira Platform Engineer) will serve as the technical owner of our Jira SaaS in government cloud, and is responsible for administering, configuring, and integrating the application within our enterprise technology ecosystem. This position plays a pivotal role in consolidating our collaborative planning tools - transitioning from Azure Dev Ops (on-prem) and Git Lab (on-prem) to Jira - while enabling and scaling Agile practices across the organization.

The ideal candidate is both technically proficient and strategically minded, with a strong understanding of Agile methodologies, Dev Sec Ops  workflows, and enterprise system integration.

REQUIREMENTS:The candidate shall also demonstrate the below knowledge and experience:

Jira Administration & Engineering

• Administer, configure, and optimize Jira SaaS to meet enterprise project management and Agile delivery needs.
• Design and maintain custom workflows, issue types, screens, fields, and automation rules aligned with organizational Agile frameworks and guidelines.
• Manage user permissions, group roles, and security schemes to ensure governance and compliance.
• Monitor Jira license utilization, user growth, and application usage to ensure efficient use of subscriptions.
• Collaborate with procurement teams to support renewal, optimization, and budget decisions.

System Integration & Development

• Design, implement, and maintain seamless integrations between Jira with other enterprise systems, such as Git Lab (source control & CI/CD), and Service Now (ITSM), using Okta, REST APIs, webhooks, middleware, and scripting.
• Automate data synchronization across platforms to support traceability from planning to release.
• Troubleshoot and optimize integration pipelines to ensure performance, security, and scalability.
• Partner with infrastructure and cybersecurity teams to align integrations with enterprise security and compliance standards.
• Develop and maintain technical documentation, standards, and best practices.

Agile Enablement

• Partner with the Agile Transformation Office to translate Agile practices into effective Jira configurations and usage patterns.
• Provide technical guidance and mentoring to Scrum Masters, Product Owners, and teams on best-practice tool utilization.
• Support reporting and analytics initiatives, ensuring reliable Agile metrics (velocity, burndown, cycle time, etc.).
• Support and enable teams transition from Azure Dev Ops Boards, Gitlab, Jira (hosted) to JIRA SaaS.

Knowledge/Skill Requirements

• 3+ years of hands-on experience administering and/or engineering Jira (Self-hosting or SaaS).
• Proven, hands-on experience developing custom integrations with enterprise platforms, especially Git Lab and Service Now.
• Proficiency in scripting (Python, Power Shell, or JavaScript) and REST API integration.
• Strong understanding of Agile methodologies (Scrum, Kanban, SAFe) and Dev Sec Ops  principles.
• Experience in enterprise migrations from Azure Dev Ops or similar tools to Jira Preferred.
• Familiarity with Atlassian ecosystem (Confluence, Bitbucket, Atlassian Government Cloud) and marketplace apps.
• Experience working in a Dev Sec Ops  or Platform Engineering environment.
• Experience with…