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M365 Project Manager/Scrum Master
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-09-24
Listing for:
System One
Full Time
position Listed on 2026-09-24
Job specializations:
-
IT/Tech
IT Project Manager, Change Management
Job Description & How to Apply Below
M365 Project Manager (M365 Team)
Washington DC
- Onsite
Final date to receive applications: 10/21/2026
Per Federal Contract U.S. Citizenship Required
Performance Period:
Through the end of the year, with the possibility of extension
W2 with benefits or C2C
Position Requirements :Lead and manage both operational and project-based work for the M365 team using Kanban methodology. This role combines Scrum Master facilitation with hands‑on project management to ensure efficient delivery of services and initiatives across Microsoft 365 platforms and related enterprise tools.
Key Responsibilities:Scrum Master/Agile Facilitation
- Facilitate daily stand‑up meetings and ensure team alignment on priorities
- Manage Kanban board, ensuring workflow optimization and WIP (Work in Progress) limits
- Remove impediments and blockers to team productivity
- Coach team members on Agile/Kanban best practices
- Facilitate retrospectives and continuous improvement initiatives
- Plan, execute, and deliver M365‑related projects on time and within scope
- Develop project schedules, resource plans, and risk mitigation strategies
- Coordinate with stakeholders across IT and business units
- Provide regular status updates to leadership and stakeholders
- Ensure proper documentation and knowledge transfer
- Oversee day‑to‑day operational work for M365 services
- Prioritize and triage incoming requests and incidents
- Manage service level agreements (SLAs) and operational metrics
- Coordinate maintenance windows and change management activities
- Support capacity planning and resource allocation
- 5-7 years of experience in IT project management or Scrum Master roles
- Proven track record managing both operational and project work simultaneously
- Experience facilitating Agile ceremonies in a Kanban environment
Core Technologies:
- Microsoft 365 (Exchange Online, SharePoint Online, Teams, One Drive, Copilot)
- Email Security & Flow Management (e.g., Proofpoint)
- PMP, CAPM, or equivalent project management certification
- ITIL Foundation v4
- Strong understanding of Kanban methodology and metrics
- Excellent facilitation and servant leadership abilities
- Experience with project management tools (Git Lab, Jira)
- Strong stakeholder management and communication skills
- Ability to manage competing priorities in a fast‑paced environment
- Risk management and problem‑solving capabilities
- Familiarity with Power Shell scripting for M365 automation
- Experience with Microsoft Graph API
- Previous experience in hybrid cloud environments
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