NOC Technician
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-09-25
Listing for:
System One
Full Time
position Listed on 2026-09-25
Job specializations:
-
IT/Tech
Cybersecurity, Network Security, Systems Engineer, Network Engineer
Job Description & How to Apply Below
Job Title:NOC Technician
Location:Washington, DC
Type:Direct Hire
Work Model:4 days on-site
Hours:40.0 hours per week
Security Clearance:Ability to obtain a Public Trust or higher security clearance
Contact:Cry
- Serve as the final escalation point for complex Tier 1 and Tier 2 incidents requiring advanced technical expertise
- Lead troubleshooting and resolution of critical network outages, performance degradation, and complex technical issues
- Perform root cause analysis on major incidents and develop preventive measures to avoid recurrence
- Provide technical leadership and guidance to junior NOC technicians during critical incidents
- Design and implement solutions for network optimization, automation, and performance improvements
- Conduct in-depth packet analysis and protocol troubleshooting to diagnose complex connectivity issues
- Configure and troubleshoot advanced network devices including core routers, multilayer switches, firewalls, and load balancers
- Participate in and lead Major Incident Management calls with stakeholders and executive leadership
- Develop, maintain, and improve NOC procedures, runbooks, and technical documentation
- Perform advanced network and system performance analysis using multiple monitoring and diagnostic tools
- Collaborate with Network Engineering, Security, and Systems Administration teams on complex cross-functional issues
- Evaluate and recommend improvements to network architecture, monitoring capabilities, and operational processes
- Mentor and train Tier 1 and Tier 2 technicians on troubleshooting techniques and best practices
- Participate in change advisory board (CAB) reviews and provide technical assessments of proposed changes
- Execute complex network changes during maintenance windows with minimal service disruption
- Monitor and optimize network capacity, bandwidth utilization, and traffic patterns
- Coordinate with vendors and external service providers to resolve carrier and equipment issues
- Develop and maintain disaster recovery procedures and participate in failover testing
- Implement network security measures and respond to security incidents in coordination with security teams
- Create and present technical reports on network performance, incidents, and trends to management
- Participate in on-call rotation as the senior technical escalation resource
- Stay current with emerging technologies and industry best practices to continuously improve operations
Job Title:NOC Technician
Location:Washington, DC
Type:Direct Hire
Work Model:4 days on-site
Hours:40.0 hours per week
Security Clearance:Ability to obtain a Public Trust or higher security clearance
Contact:Cry
- Serve as the final escalation point for complex Tier 1 and Tier 2 incidents requiring advanced technical expertise
- Lead troubleshooting and resolution of critical network outages, performance degradation, and complex technical issues
- Perform root cause analysis on major incidents and develop preventive measures to avoid recurrence
- Provide technical leadership and guidance to junior NOC technicians during critical incidents
- Design and implement solutions for network optimization, automation, and performance improvements
- Conduct in-depth packet analysis and protocol troubleshooting to diagnose complex connectivity issues
- Configure and troubleshoot advanced network devices including core routers, multilayer switches, firewalls, and load balancers
- Participate in and lead Major Incident Management calls with stakeholders and executive leadership
- Develop, maintain, and improve NOC procedures, runbooks, and technical documentation
- Perform advanced network and system performance analysis using multiple monitoring and diagnostic tools
- Collaborate with Network Engineering, Security, and Systems Administration teams on complex cross-functional issues
- Evaluate and recommend improvements to network architecture, monitoring capabilities, and operational processes
- Mentor and train Tier 1 and Tier 2 technicians on troubleshooting techniques and best practices
- Participate in change advisory board (CAB) reviews and provide technical assessments of proposed changes
- Execute complex network changes during maintenance windows with minimal service disruption
- Monitor and optimize network capacity, bandwidth utilization, and traffic patterns
- Coordinate with vendors and external service providers to resolve carrier and equipment issues
- Develop and maintain disaster recovery procedures and participate in failover testing
- Implement network security measures and respond to security…
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