Expert PMO Analyst - Public Sector

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

Supports Program Management Office (PMO) functions by tracking deliverables, maintaining documentation, supporting business process analysis, and ensuring alignment with IT lifecycle and Software Development Life Cycle (SDLC) standards. Decision making and domain knowledge may have a critical impact on overall project implementation. May supervise others.

• Customer site in the Washington DC Metropolitan area
• This is a full-time position, 40 hours per week Monday through Friday

• Track, monitor, and provide status updates on program and project deliverables to ensure timelines and commitments are met.
• Apply established processes to ensure data accuracy, currency, validity, and relevance across PMO artifacts and reporting.
• Maintain a centralized library of PMO documents and develop standardized templates for both technical and management use.
• Support project, program, and portfolio-level activities including process analysis, mapping, optimization, reporting, market research, and internal communications.
• Translate business processes into actionable workflows, dashboards, and reporting tools to enhance visibility and decision-making.
• Update and maintain organizational IT lifecycle documentation supporting Agile methodologies.
• Define, develop, and maintain engineering (SDLC) artifacts, architecture standards, and governance processes. Provide oversight for Enterprise SDLC reviews, including change management activities.

• Clearance Level TS/SCI with polygraph
• Education
• High School Diploma/GED and 12 years of relevant experience within the last 15 years OR
• Associate's Degree and 10 years of relevant experience within the last 15 years OR
• Bachelor's Degree and 8 years of relevant experience within the last 15 years OR
• Master's Degree and 6 years of relevant experience within the last 15 years OR
• PhD and 4 years of relevant experience within the last 15 years
• Experience
• Experience formulating and defining systems scope and objectives based on both user needs and a thorough understanding of the business systems and industry requirements
• Experience performing analysis of business and user needs, documentation of requirements, and translation into proper requirements specifications
• Experience providing consultation on complex projects and is considered to be top level contributor/ specialist of most phases of systems analysis, while considering the business implications of the application of the technology to the current and future business environments
• Experience planning and managing the realization of benefits through the integration of new capabilities within business practices efining the benefits that will realize the strategic objectives of the program
• Experience maintaining focus on organizing and managing how time and resources are invested
• Experience advising the PMO on whether the outputs and outcomes will lead to the realization of new business processes
• Experience…