Solutions Architect

Evidation creates new ways to measure and improve health in everyday life—making proactive, personalized, and truly human-centered healthcare possible. By connecting directly with millions of individuals, Evidation harnesses real-world data to deeply understand health experiences, rapidly and dation’s privacy-centric digital health measurement and engagement platform uses data science and machine learning to translate these everyday insights into high-impact health guidance, treatments, and tools.

Founded in 2012, Evidation is headquartered in California with employees working around the globe.

We are looking for a Solutions Architect to design practical, technically sound solutions that address customer needs and make effective use of the Evidation Platform. This external and internal customer-facing role will serve as a bridge across Business Development, Product, Engineering, and Delivery—translating business and program requirements into scalable solutions that can be successfully sold, configured, and delivered.

The Solutions Architect will develop deep expertise in Evidation’s platforms, tools, and capabilities; guide customers and internal teams toward solutions that are feasible and supportable; and help Evidation adopt more automated, AI-enabled approaches to solution configuration and implementation.

• Lead technical and solution discovery with prospective and existing external customers.
• Translate customer objectives, program requirements, and business needs into clear solution designs.
• Guide customers and internal teams toward solutions that make effective use of existing platform capabilities while identifying where new functionality may be required.
• Partner with Business Development and other commercial stakeholders on technical presentations, platform discussions, demonstrations, proofs of concept, and feasibility assessments.
• Provide technical input during proposal development, scoping, and contracting. Identify technical risks, gaps, and dependencies early in the solution-design process.
• Review solution designs and technical sections of statements of work and contracts to confirm feasibility, dependencies, assumptions, and delivery implications.

Technical Architecture & Feasibility

• Serve as a trusted technical advisor by developing deep expertise in Evidation’s platforms, tools, integrations, and configuration options; evaluating proposed solutions for feasibility, scalability, security, and operational impact; and translating customer and business needs into clear technical specifications for Product and Engineering.

Implementation Enablement and Team Leadership

• Carry solution context from design and contracting into implementation to support a smooth transition and reduce gaps between what is sold and what can be delivered.
• Configure or support the configuration of platform solutions, integrations, APIs, webhooks, data transfers, and identity and authentication tools such as SSO and OIDC.
• Partner with Delivery, Product, and Engineering to resolve technical issues and ensure solutions are implemented as designed.
• Provide technical guidance on implementation plans, configuration decisions, change requests, QA, UAT, and release readiness.
• Build internal knowledge of platform configuration and implementation processes to reduce operational risk and reliance on individual subject-matter experts.
• Balance the ongoing delivery of existing and legacy solutions with the adoption of improved tools and implementation approaches.
• Drive continuous improvement by identifying recurring customer and implementation needs, partnering with Product and Engineering to develop and adopt AI-enabled automation, and creating reusable solution patterns, standards, playbooks, and…