Technical Support & Customer Care Specialist
Listed on 2026-09-25
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IT/Tech
Technical Support, HelpDesk/Support
ASM Research is seeking an intermediate-level customer support specialist to handle inbound/outbound calls, email, and web chat, while upholding SLAs and delivering courteous service.
You will log cases, monitor batch processing issues, research problems, and provide solutions with minimal supervision. The role emphasizes accuracy, strong communication, and the ability to adapt to new processes and uphold quality service.
This posting is for the Technical Support & Customer Care Specialist role , based in United States.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Sales.
The advertised compensation is 36.000 - 52.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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