Benefits Administration Delivery Analyst German Speaker

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At Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling work forces to perform at their best.

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• Be responsible for the benefits administration for client’s employees located in EMEA region
• Resolves cases and enter benefits data in the system for our client’s employees
• Collaborates with the client to resolve requests they may have related to a service or an escalated employee issue
• Works daily with other Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees
• Processes reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.
• Works with Excel Calculation sheets
• Problem solves issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.
• Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications
• Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective
• Provides creative solutions to continuously improve and optimize client delivery
• Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required
• Opportunity to oversee and coach others with regards to a specific project and/or process
• Contributes to and leads projects utilizing standard project management disciplines
• Takes an active part in Process Transition from Client to Strada office, as required.

• English Language – C1 Level is required (CEFR scale or equivalent)
• German Language – C1 level is required (CEFR scale or equivalent)
• At least 3 years of experience in Benefits Administration/HR Administration/Payroll area
• Extensive analytical and problem-solving skills
• Strong attention to details
• Good understanding of delivering an outstanding customer experience
• Understands the project life cycle and deployment governance
• High level exposure in fast paced environment
• Great Time management skills
• Experience in MS Office is a must
• Very Good knowledge of MS Excel
• Working experience in Benify or SHARP (SAP HR) system would be an asset
• High level of self-motivation and proactivity is required
• Spotless record and strong ethos

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
• Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right.

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation,…