Business Analyst​/Scrum Master

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Business Analyst / Scrum Master

Hyer Tek is a federal technology consulting firm delivering secure enterprise applications, data analytics, cloud infrastructure, and modernization solutions to federal government agencies.

Hyer Tek is hiring a Business Analyst/Scrum Master to support Agile delivery teams modernizing legacy applications onto modern Microsoft-centric platforms. The role will own both the requirements and the Scrum cadence, translating mission needs into clear, testable work and ensuring the team has what they need to deliver.

This is a dual role, focusing on both analysis and facilitation. A successful candidate will elicit requirements, author user stories and acceptance criteria, continuously refine backlog, and maintain traceability between requirements and delivered functionality. The candidate will also run Scrum ceremonies, track velocity, remove impediments, and coordinate dependencies across the team. The role is responsible for authoring the end-user documentation that ships with each release and design and delivering the training that drives adoption.

The candidate will be embedded directly with delivery teams on customer engagements, partnering with Product Owners, developers, and government stakeholders.

This position requires an active secret security clearance with the DOW or other federal agency.

• Facilitate Scrum ceremonies for Agile delivery teams - sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Elicit requirements through interviews, workshops, and stakeholder shadowing; author user stories, acceptance criteria, and functional specifications.
• Refine the product backlog continuously across sprints, splitting epics, clarifying edge cases, and keeping work two sprints ahead of ready.
• Partner with Product Owners on prioritization, release planning, and alignment with the Definition of Ready.
• Maintain traceability between requirements, test cases, and delivered functionality.
• Track sprint velocity, identify impediments, and remove or escalate them to maintain delivery momentum.
• Coordinate dependencies, risks, and timelines across the team and with adjacent delivery efforts.
• Translate complex business needs into clear, actionable technical requirements for development and QA teams.
• Author end-user and administrator documentation that ships with each release including user guides, quick-reference cards, SOPs, and release notes.
• Design and deliver end-user training, both instructor-led and asynchronous, for non-technical federal audiences.
• Keep documentation and training assets in sync with the product as features evolve across sprints.
• Support UAT planning, defect triage, and adoption activities through go-live.
• Lead through influence rather than authority, building credibility with stakeholders and consensus across cross-functional teams.

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years of combined experience as a Business Analyst, Scrum Master, or in a hybrid BA/SM role on application development teams.
• Demonstrated experience eliciting, authoring, and refining requirements - user stories, acceptance criteria, and functional specifications.
• Demonstrated experience authoring end-user-facing documentation including user guides and SOPs that shipped with a software or web-based platform product.
• Experience facilitating Scrum ceremonies and managing backlogs in Azure Dev Ops.
• Comfort delivering training to non-technical audiences.
• Proficiency with the Microsoft 365 stack (Word, PowerPoint, SharePoint, Teams).
• Excellent writing, editing, and stakeholder communication skills.
• Comfort working independently across multiple concurrent priorities.
• Active Secret security clearance with the DOW or other federal agency.

• Working knowledge of Microsoft Power Platform, Dynamics 365, or SharePoint as a delivery platform.
• Prior DoD or federal contract experience.
• Scrum Master certification (CSM, PSM I, or equivalent).
• Experience modernizing legacy applications onto low-code or SaaS platforms.
• Experience with AI-assisted tooling for requirements decomposition, user story generation, or documentation.
• Familiarity with instructional design frameworks (ADDIE or SAM) or eLearning authoring tools.
• Previous usage of SharePoint/Teams as a documentation and collaboration platform.
• Located in the Washington DMV area.

This position requires U.S. citizenship and an active Secret…